Travel Consultant Wigan
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Position Overview & Specifications
We are currently recruiting for Travel Consultants to join our Wigan team. We’re looking for talented sales persons with previous sales and customer service experience, within the travel industry preferably, will consider no travel experience if you have previous sales experience and have travelled to a variety of destinations.
You’ll be responsible for advising and supporting customers with their travel plans and booking, whether that be cruises, package holidays by flight, rail or coach, UK breaks, Ski holidays, touring, as well as helping them with any ancillary services that will ensure they have the best possible experience. Your main focus will be delivering outstanding customer service, helping to grow business in your local area, and being the best advocate of Worldchoice Travel.
Responsibilities:
· Selling all aspects of travel, face to face, via telephone or email.
· Achieving individual sales targets and contributing to your store achieving its’ targets
· Maximising every sales opportunity through excellent customer service and offering ancillary products
· Booking package holidays and offering dynamically packaged holidays and cruises, using our in house systems
· Booking tailor made travel itineraries to suit your customers' needs
· Delivering the highest standard of service at all times to exceed customers' expectations
· Offering advice, guidance and suggestions to customers, using your experience and learning from in-house and business partner training
· Work well as part of a team to ensure an efficient operation within the store
Job Types: Full-time, Permanent
Salary: From £21,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Commission pay
Application question(s):
- Must be able to work Saturdays on a rota basis.
Experience:
- Customer service: 2 years (required)
- Travel or sales: 2 years (required)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Day shift (required)
Work Location: In person
Reference ID: WC Wigan
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Travel Consultant Wigan roles across Worldchoice Travel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,000 - £21,000 bracket, including retirement vesting and health parity.
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