Relief Library Assistant
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Position Overview & Specifications
Summary
We need an enthusiastic and adaptable person to provide relief cover for our team at Chippenham Library, to help deliver a high-quality service to our customers.
LIVE WORK INNOVATE
About the role
Your duties will include floorwalking, helping the public use computers and self-service machines, promoting and shelving stock, computerised counter routines and providing information.
You will be part of a relief team who we call on to cover leave and sickness, including Saturdays and evenings up till 7pm. You will need to be flexible in your availability to include all library opening hours as there are no set hours with this post.
About you
If you are passionate about good customer service, reading, enjoy helping people and like variety in your working day then you could be the person that we are looking for. Previous library experience is not essential as we will train you in all aspects of library work and help you to develop your IT and customer care skills.
You will need to possess at least 5 GCSEs, including English and Maths, grade A - C or equivalent.
Interview date to be confirmed.
Interviews can be held both virtually on Microsoft Teams and in person, if your interview is virtual, candidates will be sent a link before the interview to download the Teams App.All current public health advice is followed for candidate and employee safety.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for Relief Library Assistant roles across Wiltshire Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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