Personal Assistant
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Position Overview & Specifications
At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth.
As the Personal Assistant you will perform more than administrative tasks; you will be the Executive’s “right-hand person” who enables them to advance company initiatives and goals. You will filter and attend to the day-to-day functions that are part of the Executive’s role so that the Executive can focus on the high-level leadership and strategy functions.
Who we are
Celebrating 230 years, we’re proud to have grown and evolved into a globally recognised brand present in over 30 countries around the world, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. As a diverse group of over 11,000 colleagues, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
For UK Travel our mission is simple - to create value for our stakeholders by providing a platform for global brands responsible for essentials and technology in airports (including our InMotion stores), hospitals, rail stations and other markets. Our office is based in a buzzing part of central London close to Liverpool Street Station. We are an ambitious team that thrives on pace, collaboration and innovation resulting in a real entrepreneurial culture at all levels. It’s perfect for people who are happy to use their initiative and embrace life outside their comfort zone.
What you’ll do
- Provide daily secretarial and administrative support to the Supply Chain Director, Group Strategy & Transformation Director and their teams, to include but not limited to; arranging travel and accommodation, booking meeting rooms, scheduling meetings, minute taking, diary management (maintaining outlook calendar) and ordering of materials
- HR Administration duties such as managing holiday forms, maintaining absence reports and organizational charts
- Copying and circulating packs including board papers
- Updating and amending presentations and board papers using Microsoft Word and Powerpoint
- Scheduling internal and external meetings, and providing a first point of contact to external parties
- Providing admin and project support to 2 Executive members and their teams across the business (London)
- Providing holiday cover for other Business Unit and Executive PAs
- Prioritise conflicting demands to ensure a high level of service is always delivered
- Previous Executive Assistant experience – required
- Excellent written and verbal communication skills
- Strong time-management skills
- Ability to pay attention to detail
- Excellent organisation skills
- Ability to multitask
- Basic understanding of frequently used computer software and programs, such as Microsoft Office
- Great interpersonal skills and a team player with a ‘can do’ attitude
- Resilient
Reports to
Supply Chain Director/ Group Strategy & Transformation Director
Level
Grade B
Location
London - Houndsditch
What we can offer you
- Competitive salary
- Annual bonus based on company and personal performance
- Hybrid working model from home and in the office
- 24 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
- Finish at 4pm on a Friday
- Staff discount card for stores and online
Format of Business
Retail OperationsFull Time / Part Time
Full TimePosition Type
PermanentSalary From
35000Salary To
37000Hours / Week
36.25Country
UKCounty
Greater LondonJob Code / Grade
BPost Code
EC3A 7BXFunction / Region
Central Operations (Travel)Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Personal Assistant roles across WHSmith's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £37,000 bracket, including retirement vesting and health parity.
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