Assistant Hospitality Supervisor

Job title Assistant Hospitality Supervisor

Department Hospitality Operations

Salary Starting from £21,400, rising to £22,197

Grade Grade 3

Placed on Monday 12 June 2023

Closing date Thursday 22 June 2023

Interview date To be confirmed

Reference KW10702

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This role is eligible for the Campus Services New Starter bonus and Refer a Friend bonus! Apply now and you could receive £1000 on top of your salary. *Please see Ts&Cs below.

We are looking for an Assistant Hospitality Supervisor to join our busy Hospitality Department!

The role involves supervising team members, working as part of a team to ensure that the customer experience is optimised.

In this role you will:

• Support the supervisors and manager on a day to day basis
• Work as part of the team to deliver exceptional customer service whilst maintaining the high operational standards
• Ensure the opening and closing procedures for services under your supervision are followed correctly

• Able to motivate the team
• Excellent standards of customer service in a customer focused environment
• Confident in providing team members with operational training
• Knowledge of relevant health and safety regulations, licencing laws
• Able to work well as part of a team
• Able to remain calm under pressure during busy periods

Hands-on supervisory experience is not essential - we're more interested in your personality! There are opportunities to develop in the role and seek promotion.

Training and uniforms are provided.

Flexibility is important and the role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week).

The University Hospitality Department provides catering to students, staff and external customers throughout the academic year and during the summer months. There are numerous outlets run by the Hospitality Department offering a range of food and drink options. You can find out more about our outlets here: http://www.bath.ac.uk/groups/eateries/

We offer a generous package of pay, benefits and services including:

• 23 days annual leave per year, eight banks holidays and five extra discretionary days
• A 36.5 hour week and no split shifts
• We close over the Christmas break but you’re still paid for this time off
• Great staff social events
• The chance to develop, with many training courses and job shadowing opportunities
• Tax and national insurance savings through salary exchange schemes on nursery care and childcare vouchers

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on our teams.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

This role is eligible for the Campus Services New Starter bonus*. Apply today and if you are appointed, receive an additional £500 one month after starting and £500 on successfully passing your probation period (six months). Please note this bonus is pro rata for part time roles.

This role is eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy, please ensure when applying you select ‘Campus Services Employee Referral’ and enter the name of the relevant person when answering the question ‘Where did you learn of this job?'

• Both bonuses are subject to terms and conditions