Front of House Administrator
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Position Overview & Specifications
The UCL Division of Medicine has approximately 400 staff with 130 independent investigators and is one of the largest department in the Faculty of Medical Sciences, within the School of Life and Medical Sciences. The Division brings together clinical and non-clinical scientists in an interdisciplinary environment for world-class research, teaching and patient-care. The Division located across two campuses, i.e. the Bloomsbury Campus and the Royal Free Campus (based on the site of the Royal Free Hospital).
About the roleTo carry out all duties involved with the provision of a building support function as a member of the Rayne Building Support Services Group, including reception work, incoming delivieries, basic finance admin and HR admin. Reports to Lab Ops Manager/Building Manger and Divisional Manager. This post is on site only.
About youThe post holder will be required to have understanding of customer service and excellent oral communication and personal presentation skills, be proficient in the use of Microsoft Office and commitment to providing a high quality service to internal and external users. More extensive list of requirements can be found within Job Description and Person Specification document attached to this advert.
What we offerThis is an exciting opportunity to join a multidisciplinary team working across the Division of Medicine. As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) • Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE) • Cycle to work scheme and season ticket loan • Immigration loan • Relocation scheme for certain posts • On-Site nursery • On-site gym • Enhanced maternity, paternity and adoption pay • Employee assistance programme: Staff Support Service • Discounted medical insurance Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more.
Our commitment to Equality, Diversity and InclusionAs London’s Global University, we knowdiversity fosters creativity and innovation, and we want our community torepresent the diversity of the world’s talent. We are committed to equality ofopportunity, to being fair and inclusive, and to being a place where we allbelong. We therefore particularly encourageapplications from candidates who are likely to be underrepresented in UCL’sworkforce. These include people from Black, Asian andethnic minority backgrounds; disabled people; LGBTQI+ people Our department holds an Athena SWAN Silveraward, in recognition of our commitment and demonstrable impact in advancinggender equality.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Front of House Administrator roles across University College London's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,344 - £31,596 bracket, including retirement vesting and health parity.
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