Venue Hire Manager

About this Role

Are you an experienced and passionate venue hire professional looking to take the next step in your career? Do you have excellent communication, planning, events delivery, and problem-solving skills? Then the Venue Hire Manager position at The University of Manchester’s Jodrell Bank could be for you!

As our Venue Hire Manager, you’ll be developing and delivering a brand aligned venue hire and functions offer at our unique site. You will join a highly supportive management team collectively responsible for delivering the visitor experience and presenting inspirational engagement and learning opportunities at Jodrell Bank. The Centre operates as a commercially savvy social enterprise and is dependent on self-generated revenue. You will be responsible for building a high standard venue hire offer - aligned to our values, upholding our guardianship of a national treasure and maximising the potential of this hitherto un-tapped income stream.

You will pride yourself on delivering exceptional customer service to internal and external clients, ensuring functions run smoothly and guests are satisfied with the quality of the event, the facilities, and the service they receive.

Due to the requirements of the events, hours will vary, predominantly Monday to Friday with some weekend work.

You’ll focus on:

• Developing business hire strategy
• Building, implementing, promoting and delivering a new offer including conferences, meetings, private events, and weddings
• Liaison with the wider team to ensure successful event delivery and achievement of ‘best practice standards’
• Realising a highly performing and profitable offer, contributing to the Centre’s business resilience
• Ensuring that all venue facility and service requirements are planned, prepared, and delivered on a consistent and timely basis
• Overseeing and monitor Health & Safety (H&S) requirements within the scope of the role

About You:

As a successful Venue Hire Manager, you will have the following:

• Demonstrable professional skill and/or knowledge gained through relevant industry experience preferably combined with an events related qualification
• Knowledge and awareness of the competing demands involved in venue hire delivery at a high profile prestigious site
• A working knowledge of leading operational compliance for Health & Safety Regulations related to venue hire operations
• Ability to manage and prioritise own workload

What you’ll get in return:

You’ll feel valued as a Venue Hire Manager at Jodrell Bank, part of the University of Manchester, receiving access to exclusive rewards and benefits including:

• 29 days Annual Leave entitlement plus University closure days over the Christmas period, plus bank holidays
• A generous contribution-based pension scheme
• An annual pay review, plus incremental salary increase within the grade
• Vivup lifestyle benefits- exclusive access to discounts across UK’s major retailers including supermarkets, technology, fashion, travel, and much more!
• Free eye examinations with discounts on glasses and contact lenses
• Savings on food and cafes on campus
• Salary exchange for childcare vouchers, workplace nursery scheme, cycle to work, or increased pension contribution
• And much more! Find out more by following this link: www.staffnet.manchester.ac.uk/people-and-od/benefits/

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Lorna Harper

Email: lorna.harper@manchester.ac.uk.

General enquiries:

Email: People.Recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.