Service Assistant
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Position Overview & Specifications
Brockholes is Lancashire Wildlife Trust's flagship nature reserve, and is also home to an award-winning, floating Visitor Village, which plays host to a lakeside cafe and shop, conference, wedding and event venue.
We are looking for people with skills in customer service, who can engage with the public and help us to provide a fantastic experience at our visitor village.
Assistants are responsible for delivering a high standard of customer service to visitors and event attendees alike, so applicants should be passionate about both the service they provide, as well as the values of the Trust and the nature reserve itself. Successful applicants will be working across our commercial outlets.
Please review the Job Description before you apply. For a full job description and to apply for this position please visit our website: https://www.lancswt.org.uk/jobs/service-assistant-8
Salary: National minimum wage
Closing Date: Sunday 19th February 2023 (Immediate starts are available so early applications are advised)
Interviews: Candidates will be invited to interview as applications are received.
Job Type: Part-time
Schedule:
- Day shift
- Night shift
- Weekend availability
Application deadline: 19/02/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Service Assistant roles across The Lancashire Wildlife Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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