Underwriting Assistant (Real Estate)

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: London

About the role

We are looking for an Underwriting Assistant to join our London based Real Estate team. This is a hybrid role responsible for contributing to defined service delivery by acting as part of the processing and administration team

Key responsibilities

• Plan, prioritise and manage own work to deliver agreed objectives in line with SLAs
• Input data accurately and efficiently, recognising and rectifying where quality standards have been missed.
• Act as a triage service for new business ensuring the case is referred to the correct team member
• Process/underwrite midterm adjustments and renewals for existing business
• Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first time approach
• Act on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team and track output
• Understand and operate within regulatory framework and identify and escalate any risks to the business in line with company policy.
• Produce as requested timetabled and ad-hoc MI for the team and wider business
• Where relevant receive referrals from broker and make contact with brokers and/or business partners by telephone to expedite issues.
  

Knowledge, skills and experience

• Educated to GCSE level including Maths and English
• Cert CII qualified or commitment to achieve within an agreed timescale
• Experience of analysing data
• Experience of data input
• Strong Excel skills and Microsoft Office knowledge
  

What we offer

• A competitive salary - let's discuss it
  
• Flexible working
  
• Group Personal Pension - up to 12% employer contribution
  
• Generous annual bonus scheme up to 24%
  
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
  
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
  
• Up to £300 annual personal grant to a charity of your choice
  
• Encouraged to take at least one volunteering day per year
  
• Employee Assistance Programme
  
• Full study support to gain professional qualifications

About us

Benefact Group is a unique international financial services group made up of over 30 businesses. We are owned by a charity and currently the 3rd largest corporate donor in the country, having given away over £187 million since 2016. We have an ambitious plan to become the number one corporate donor with strategic objectives in place to double the groups size over the next five years.

We believe it’s essential to attract, empower, grow and reward talented people offer career opportunities and personal development through a fantastic learning and career framework. Luckily for us, the nature of who we are – our giving ethos, our 135 year history and the diversity of what we do – has built a culture of kindness, of great ambition, of passionate people driven to do better and be better.