Food And Beverage Assistant

Food and beverage assistants are required to be flexible according to business requirements. This is a great opportunity to work around your lifestyle and get the work life balance right for you.

Weekend work not essential
Ideally Monday-Friday from 11am-3pm, 20 hours a week, but can be flexible.

Hourly Rate

£7 (up to 18) - £10.67 (21+)

Duties and Responsibilities

• Provide food, hospitality, retail or beverage service to customers following prescribed methods of portioning, presentation and combinations and answer questions about the products
• Provide excellent customer service at every contact point to all customers.
• Take payment and keep financial records as required
• Ensure the company’s cash handling procedures are followed
• Restock goods and ensure appropriate displays of merchandise
• Clean and keep tidy back of house areas, crockery and cutlery
• Clean and tidy counter, light equipment following the agreed cleaning rota
• Receive deliveries and check for quality, quantity and ensure it reconciles with the delivery note and store in the correct locations.
• Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults or hazards identified during the course of the work
• Perform daily paper/computer work assigned
• Keeps due diligence records as required
• Complete opening and closing checks
• Follows food hygiene and safety procedures in line with the company’s health and safety requirements
• Undertake relevant training as required
• To undertake any reasonable request by your line manager
• Weekend availability not essential

Personal Specification

• No previous experience required, but 1-2 years' experience in a food services environment desirable
• Specific jobs may also require barista training
• Good level of written and spoken English
• Works well under supervision and follows instructions
• Self motivation
  
• A customer focused attitude
  
• Ability to communicate well with customers and colleagues
  
• Cooperative and supportive of others
• A positive attitude
• Speed and diligence
• Willingness to learn
• Commitment & excellent attendance
• Basic numeracy; ability to calculate and check change, basic addition and subtraction