Contracts and Commissioning Support Officer

At Swindon Borough Council, we want our town to be the best it can be. Our ambitious vision is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

The Commissioning Team in Adults is a vibrant and ever changing place to work where there are opportunities to make a real difference to the lives of adults with needs.

The team works at pace and works through its close working relationships with social workers, the provider market, health and wider partners, as well as residents of Swindon.

As a member of the team you will need to be able to build relationships and be able to respond to changing priorities and have great communication skills in a team that works closely together to support one another.

Quotes from team members

“Working for within Adult Commissioning is a rewarding career and allows you to make a real difference in the lives of the local community and to give the people of Swindon a voice along with quality services to meet Swindon’s ever changing needs.”

“No two days are the same and knowing that your contribution can make a difference to a person life is a good feeling.”

“It’s nice to work in a team where everyone is so willing and helpful. I know that when I am struggling, I can always turn to the rest of my team to give me the support I need.”

“A really knowledgeable and supportive team”

Your next role

You will be working with Commissioners and partners to manage, monitor and review the contracts and services within Adult Social Care to encourage a vibrant, cost efficient and flexible local care market place.

The key elements of the role will be to:

• Maintain an overview of the quality of the market
• Work with internal and external colleagues to address issues and concerns
• Support providers to develop their service area in line with the Councils commissioning intentions
• Ensure high standards of quality and performance are in place, using both performance return data and undertaking monitoring visits of services in line with the Care Act

You will require a flexible approach in order to manage a busy workload and prioritise work requiring an immediate response based on risk and need.

A knowledge of health, social care or services would be an asset but an attention to detail, working to a high standard and ability to work in partnership will be the key skills required.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).

Your next package

Please see our Rewards and Benefits offer for more details.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon by 2030 together. And you’ll be proud to say it was made better with you.

Your next steps

Read the role profile and select the Apply where you will be redirected to the Swindon Borough Council website to complete our online application process. Clicking the ‘Apply’ button on this job website is not an application, you must register on the Swindon Borough Council website in order to be considered for the role.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

For further information about the role, please contact Mary Russell- Senior Contracts and Monitoring Officer, at Mrussell@swindon.gov.uk

If you are experiencing technical issues submitting your application please email resourcing@swindon.gov.uk