Receptionist
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Position Overview & Specifications
Store Host
Stratstone BYD Mayfair
Competitive salary, 23 days holiday plus bank holidays, pension, critical illness and life assurance schemes, exclusive deals on new and used vehicles and aftersales services
Are you ready to drive beyond the possible; to work for an industry game-changer alongside a pioneering, well established electric vehicle brand, new to the UK market in 2023?
Here at Stratstone, powered by Pendragon, weβre excited to be embarking on a new and innovative partnership, and weβre looking for a dedicated Store Host to play a key part in shaping our future, as we move forwards with one of the most exciting automotive brands to ever hit the UK market.
BYD (Build Your Dreams) is a pioneer in new automotive technology. Having been first established in China in 1995, the brand has since trailblazed the way forwards for electric vehicle technology. Their revolutionary innovations include their Blade Battery and exclusive E-Platform 3.0 interface, both of which have helped their vehicles to achieve five-star Euro NCAP safety ratings, thanks to unrivalled intuitive systems. 2023 sees the launch of this incredible brand in the UK, and weβre looking for a collaborative and passionate individual to help drive the new Stratstone and BYD partnership forwards.
As Store Host, youβll be integral to the team in one the first ever BYD UK stores, bringing this game changing NEV (New Energy Vehicle) brand to UK customers. Youβll learn, develop and further your career, becoming an expert with your customers, no matter your background. Youβll unite as one with your colleagues to ensure that our customersβ expectations are exceeded, in an accountable and honest environment. This is an ideal chance for a passionate individual to assist in transforming the automotive industry, within a collaborative culture that empowers you to progress in your own career.
What youβll have the opportunity to be involved with:
- Driving the Stratstone and BYD partnership forwards, becoming a trailblazer for the latest in electric automotive technology and taking the brand to the next level
- Becoming an expert with our customers, handling telephone enquires with professionalism and establishing the customerβs needs to ensure they are efficiently directed to the correct department
- Exhibiting a passion for the people we serve, welcoming our customers into the store and ensuring their expectations are exceeded
- Maintaining customer facing areas, updating and maintaining the store diary and completing other general administrative tasks with great attention to detail
Do you have what it takes to be a Pendragon Associate? Weβre looking for someone who is:
- A collaborative team player, who is open to new ideas and appreciates the difference that each person makes
- Passionate about delivering high levels of organisation, with outstanding attention to detail
- Confident with speaking to a wide variety of people, and building a rapport, be that on the telephone or in person
- Computer literate
Here at Pendragon, together, weβre unstoppable. Collaboration is at the heart of our culture, and itβs the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. Weβll empower you with the opportunities to bring out the best in yourself, and in return youβll support and bring out the best in others.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
Supplemental pay types:
- Bonus scheme
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across Stratstone BYD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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