Affiliates Account Director

Starcom is the Human Experience Company; we believe that our clients’ competitive advantage lies in understanding people better, and acting on that understanding faster than the competition.

The future lies in bringing together media, creativity and data to create powerful experiences that will drive faster growth. We are the flagship Publicis Media agency to do this through our Power of One client teams that span clients such as Stellantis, P&G, Samsung, P&O and Visa.

We work differently to most agencies and base many of our models on consultancy ways of working to build a more agile workforce in this hybrid world. We complement our account teams with Squads – small teams that work for a short period to solve a specific brief. We hold cross discipline Sprints to crack client briefs at speed. These processes are designed to fuel high performance and fast results through collaboration.

Even in this most challenging period, Starcom has had an exceptional 12 months. We have welcomed brilliant clients such as Stellantis, Ferrero, Axa, KP Snacks and E.ON into the fold. Our client satisfaction scores are among the highest in the market, significantly above agency norms. We place a huge focus on our team and have driven flagship DEI and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work in 2021.

Starcom operates in over 100 markets across the world. We have very close ties to our global HQ in Chicago who encourage learning and sharing best practice with our colleagues around the world. We are part of Publicis Groupe.

About the role

This role focuses on delivering market leading Activation, Client Servicing, Innovation and Measurement across a portfolio of clients operating Affiliate Marketing and Lead Generation campaigns across several markets. You will oversee planning and implementation across Affiliate platforms, plan and manage the client and strategy, and liaise with internal and regional teams who will support the strategy and activation the activation. You will be reporting into the team’s Business Director in London, White City and work alongside four Account Managers, five Account Executives and one Account Apprentice in the team.

Who we are looking for

The successful candidate will be organised and have strong project management skills. We are looking for someone with a genuine passion for Affiliate Marketing and someone looking to step up and manage large clients and can confidently articulate this in conversations with the client digital team, and media owners.

You’ll be responsible for delivering the strategic direction and best in class execution for your accounts and ensuring campaigns go live appropriately, playing a pivotal role in building relationships with key client and internal stakeholders. Additionally, you will have responsibility for day-to-day running of the team operations, ensuring all members are trained, knowledgeable and executing every aspect of their duties within the agreed scope of work.

Pre-requisites for the role

• Experience in planning, activating and reporting in Affiliate Marketing and Lead Generation
• Aptitude in maintaining relationships with both internal and external stakeholders
• Exemplary track record in managing activation excellence + delivering strategic workstreams
• Strategic thinker with the ability to deliver client best in class recommendations and drive results for clients
• Experience in managing members of a team and delegating tasks in a fast-paced environment
• Technical knowledge of Affiliate tracking and setup
• Line management experience and delivery of appraisals

Starcom is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us.