Helpdesk Technician - £24k to £32k
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Job Description
Helpdesk Technician
Full Time
Salary
Full Time - £25,000 to £32,000
Supplemental Pay
Bonus Scheme
Regular Commission Schemes
Benefits
Additional leave
Company events
Company pension
Employee discount
Free parking
On-site parking
Overview
Soltech IT provides a comprehensive range of IT services and hands-on ICT / computing support to over 700 business and education (primary schools) clients across the South West of England. We put the needs of our clients first, taking care of all of their technology needs.
Soltech IT is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff.
We are looking to recruit a IT Helpdesk Technician to join our support team. The successful candidates will have previous IT experience in a similar role and be comfortable in providing IT support to either a business or education focused client base.
Individuals will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires the successful candidate to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers.
Candidates should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services.
In return, we offer career progression and a full time starting salary between £25,000 and £32,000 negotiable for the right person.
Benefits include a company pension, company bonus and commission schemes, free on-site parking, laptop or MacBook and 20 days holiday per year, plus additional holiday during the Christmas / New Year period.
In addition, all business miles and expense will be paid for by the company
2023 will see Soltech IT undergo significant expansion and growth. This will result in future career/financial progression opportunities potentially becoming available to a successful and aspirational candidate in the near future.
Expected start date: ASAP
Reference ID: SIL16032023HD
Job Type: Full-time
Salary: £25,000.00-£32,000.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
Reference ID: SIL01022023HD
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Helpdesk Technician - £24k to £32k roles across Soltech IT's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £32,000 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
