Customer Care- McDonald's

Customer Experience Leader -

Matthew Flint, our Site Director at Taunton Deane Motorway Service area on the M5 at Taunton Deane MSA is looking to recruit a Customer Care to join his expanding McDonald’s team.

If you’ve ever wanted to know how to make the perfect Big Mac™ or find out the four different shapes of a chicken nugget, this position could be an ideal opportunity for you to start a new career.

Your hourly rate will be £10.28 U23 £10.52 over 23 per hour .

Your working hours will be 14-22 Friday & Sunday more hours could be available in the future

Plus other great benefits

• • 
    £1 meals whilst on duty

  • Up to 70% discount for you, family and friends at all Roadchef sites
  • Early access to your wages if needed via Wagestream
  • A cash bonus for every friend you refer
  • Discounts on many high street and online stores via our Hapi app
  • Free onsite parking
  • Access to Occupational Health support
  • Employee Assistance program
  • Mental Health First Aiders

  • Great development opportunities - 65% of our current Managers joined us as Team Members!

Benefits:

• Hourly pay rate £10.28 (under 23yrs) £10.52 (Over 23yrs)
• Flexible working hours
• Free parking
• £1 meals while on duty
• Employee discounts across our Sites and Brands
• Career developments opportunities
• Well being support
• Early access to your salary via Wagestream if required

What will I have to do?

As a Customer care assistant you will look after our Customer ensuring they have a great experience. Guide our Customers through the ordering process while encouraging them to use the kiosks and table service.

Be able to handle difficult situations/conversations in a confident manner, while maintaining positive customer relations.

We would love you to be able anticipate the customers needs so they don’t have to ask while able to speak knowledgeably and confidently to our customers about the business.

What experience do I need?

Don’t worry if you’ve never worked in a Restaurant before, because we will give you everything you could ever need to excel in your job with our amazing training programs while helping you grow both personally and professionally.

Who we are: Roadchef Motorway Services, are proud holders of the Platinum- Investors in People status and recognised as one of the top 25 Best Big Companies to work for 2022 with a 2 star accreditation. Our mission is to "De-stress" and "Delight" Britain's road users and our vision is to make Britain's roads a safer and happier place by elevating the mood of every road user. At Roadchef we believe anyone from anywhere from any background is free to come and do their very best work. Equality, diversity and inclusion are values that are critical to our success: come and see for yourself.