Support to Safety Duty Worker
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Position Overview & Specifications
Salary £28104
Role Overview
Job Title: Support to Safety Duty Worker
Location: Barking and Dagenham
Salary: £28,104 per annum
Contract type: Permanent
Hours: Full Time, 37.5 hours per week
Responsibilities
The duty workers will work closely with Refuge’s commissioned service in Barking and Dagenham and management team. The duty worker will be calling survivors, assessing their risks and needs; the duty worker will action immediate safety actions or needs and then the survivor will be handed over to the community hub teams to provide ongoing support. Refuge’s management team will manage the duty teams, taking overall responsibility for monitoring, reporting, and meeting outcomes across the duty team.
The duty workers posts are new and exciting roles in Refuge, with opportunities for everyone in the new service to work across the partnership (and therefore the sector) as well as with the referring agencies.
It is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies and strong administration skills.
Essential Skills or Experienceplease see the job application pack for more details
Desirable Skills or ExperienceIt is an important aspect of this job that the post holder has experience of working collaboratively with a range of other agencies.Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edgesystems for supervision, quality management and development. For more information on our work, please visit www.refuge.org.uk.
BenefitsRefuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Other informationClosing Date: 09.00 am Monday 3rd July 2023
Virtual Interview Date: 7th July 2023
An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.
Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Support to Safety Duty Worker roles across Refuge's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,104 - £28,104 bracket, including retirement vesting and health parity.
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