Customer Service Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Red Recruitment is seeking a Customer Service Advisor to join a company located in Leeds, that offers total solutions to the construction industry. This role requires strong customer service skills and experience working in a fast-paced environment, in return, this role has many benefits as well as a generous salary of £24,000 per annum.
Benefits and Package for a Customer Service Advisor:
- Salary: £24,000 per annum
- Contract Type: Permanent
- Location: Leeds
- Company Pension
- Free Tool Hire
- Life Assurance
- Training & Development Opportunities
- Save As You Earn Scheme
- Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)
Key Responsibilities of a Customer Service Advisor:
- Delivering excellent customer service whilst ensuring all transactions are completed efficiently
- Ensuring records are accurately maintained and scanned
- Liaising with logistics team to ensure maximum efficiency and customer satisfaction
- Completing a variety of administrative tasks
- Maximising all revenue opportunities i.e. transport and repair costs
Key Skills and Experience of a Customer Service Advisor:
- Excellent telephone manner and strong customer service skills
- Experience working in a fast-paced environment
- Basic computer literacy - MS Office/Outlook skills
- Knowledge of G42 or other similar hire rental asset management systems is advantageous
- Knowledge of the hire industry/construction is advantageous
If you are interested in this position and have the relevant skills required, please apply now!
Red Recruitment (Agency)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Staffing, Recruitment & Subcontracting
Based on transatlantic hiring benchmarks for Customer Service Advisor roles across Red Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Staffing, Recruitment & Subcontracting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £24,000 bracket, including retirement vesting and health parity.
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