Financial Crime Payments Fraud - Manager

In Deals we solve the important problems that stand in the way of value being created, sustained, realised or protected for our clients – working together to aid responsible recovery and growth. Working on iconic deals with national and global clients, we put together major mergers and acquisitions and resolve business crises - from international take-over bids to financial crime investigations and cases of insolvency. We draw upon our deals experience across many industries to support and partner with our clients, to positively impact society and the communities in which we operate.

The Financial Crime team in the UK works with clients to manage business risk through:

• Responsive and robust investigations driven by situational expertise and analytics
• Remediation built around technologies to improve efficiency
• Transformation projects that help clients emerge stronger from unplanned events
• Working with our clients to change their financial crime functions for the better through enhanced controls, monitoring systems, analytics, improved policy and procedures, more effective risk management, and reduction in costs

You will be expected to work on a variety of client engagements supporting UK and multinational financial services organisations. You will be expected to support clients facing a range of Financial Crime challenges (including AML, Sanctions and Fraud) with a particular focus on Payments Fraud.

The role will include the following:

• Managing projects including project delivery, budget and risk

• Actively contributing on client-facing project work, being self-starting and motivated to produce the required high standard of deliverables

• Developing and owning Financial Crime related services and delivery methodologies, in particular supporting the development of Fraud related services

• Building and maintaining relationships both internally within the PwC network and externally with clients

• Supporting sales through work on bids, proposal responses and developing opportunities

• Coaching junior team members and reviewing their output

• Drafting client deliverables

Essential skills and experience:

• Knowledge of current Fraud trends including an awareness of Fraud-related laws and regulations and potential upcoming changes

• Knowledge of the different types of Fraud risk that may be relevant to a Financial Institution based on the products / services they offer and who they offer these to

• Knowledge of the UK payments ecosystems including the end-to-end processes for card payments and Faster Payments

• Awareness of payment fraud detection and prevention technologies and analytical approaches

• Customer fraud reimbursement obligations and other claim handling scenarios (e.g. card fraud chargeback processes, APP fraud reimbursement claims handling)

• Awareness of counter-Fraud industry action including intelligence sources and collaboration initiatives

• Broad awareness of wider Financial Crime issues and challenges, including awareness of AML and Sanctions requirements and challenges

• Track record of managing data project delivery and project teams including ability to meet deadlines, overcome challenges, manage stakeholder expectations and produce project deliverables