Fraud Operator

At Paysend, we're on a mission to deliver the World's Simplest Money Transfer.
Paysend is a next-generation integrated global payment ecosystem, enabling consumers and businesses to pay and send money online anywhere, anyhow and in any currency. Paysend is UK-based and has global reach having been created in April 2017 with the clear mission to change how money is moved around the world. Paysend currently supports cross-network operability globally across Mastercard, Visa, China UnionPay and local ACH and payment schemes, providing over 40 payment methods for online SMEs.
Paysend can send money to over 170 countries worldwide and has attracted more than six million consumers to its platform. As a global end-to-end payment platform, Paysend has a global network of banks and international and local payment systems and has partnerships with the major international card networks Visa, Mastercard and China Union Pay as a principal members and certified processors.

Our success is built on supreme technology, friendly customer service and, of course, the very best talent in the FinTech industry. We're looking for the future gamechangers of FinTech to join us as we positively disrupt the personal and business payments markets and make financial services more accessible and inclusive for individuals and small businesses around the world.

Every day is a new challenge at Paysend, and we approach each project with ambition, innovation and creativity.

What's the role about

We are looking for a talented fraud operator to supplement the global team. As Paysend grows, we will look to build out the team further to support the business.

What you'll be doing

• Key Responsibilities:

  • Online monitoring of transactions in the specialized software;
  • Making decisions regarding blocking/unblocking of accounts, making decisions regarding transactions;
  • Investigating fraudulent activities;
  • Reviewing complaints;
  • Communicating with third-party financial institutions upon investigation and prevention of fraud;
  • Detecting new fraudulent sсhemes and participation in the improvement and refinement of fraud monitoring systems.

  Required Skills/Competencies/Experiences:

  • Ideally you will have at least a year of relevant experience in Fincrime/Antifraud at a payments processor, card acquirer or bank.
  • Bachelor's degree is preferred;
  • Working experience in fraud-monitoring or fincrime division in banks or financial service provider is preferred
  • A basic knowledge of SQL is essential
  • Advanced English language skills

Why Paysend?

We're looking for people who share our passion for innovation, buy into the Paysend ethos and add value to our team. When you join Paysend, you'll have the chance to grow and develop as the business does.

We believe in empowering people to be successful in their jobs, and we pay them fairly for their expertise. We give everyone the context and tools to operate as business owners and encourage our people to contribute with their hearts, minds and creativity.

In the fast-paced FinTech industry the Paysend journey may not always be easy, but we succeed by working together to create solutions that break the status quo. We employ the right people to help us steer the business towards success and global influence.

If Paysend sounds like the perfect company for you, we'd love to hear from you!