Patient Support Worker
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Position Overview & Specifications
The Crisis Assessment and Response team (CARe) is looking for Patient Support Workers to join our community based team.
The CARe team supports individuals in their own home, or usual place of residence with the overall goal of preventing hospital admissions and supports individuals who are in crisis to return to their usual level of activity (baseline) before requiring support.
The Crisis Assessment and Response team works alongside Oxford Health as part of the Urgent Community Response pathway and responds to urgent two hour referrals.
The team operates 7 days a week from 7am-10pm and our staff work a mixture of early (7am-1.30pm) and late (3.30pm-10pm) shifts, including every other weekend. All staff have a set 4 week rota. Full time (36hr) and part time contracts are available.
The team covers the whole of Oxfordshire, so it is essential that the postholder has afull UK driving licenceand a reliable car available for work.
The CARe team has the following two bases, Unipart Business House and Horton General Hospital. You will be assigned to the base closest to where you live, for mileage purposes but will be required to cover the whole of Oxfordshire.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.
If this is the job for you, please apply online now.
If you are shortlisted for this post, you will be required to complete a pre-interview assessment and will only be invited to interview, if you score over 70%.
Please see the attached job description for information on the main responsibilities for this post.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Patient Support Worker roles across Oxford University Hospitals NHS Foundation Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,816 - £24,336 bracket, including retirement vesting and health parity.
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