Call Centre Advisor (Hybrid)
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are looking for an enthusiastic, and motivated Call Centre Adviser to join our driven and highly performing telephone sales team.
An amazing opportunity…
Joining an established team of call centre advisers, an exciting opportunity to change lives through distance learning, and support individuals in choosing the right course for them!
Full time: Permanent role -37.5hrs (plus 1 weekend per 7/8 weeks) – Start date ASAP
Location: Solihull (B37)
Salary: Inclusive of a basic salary of up to £24,000 + excellent commission structure with potential earnings of circa £40,000
What you’ll get…
- Excellent commission structure, with an added revenue bonus
- Monetary and gift incentives to recognising hard work and performance
- Working for an established, family run business where you are part of a growing team
- Amazing social events
- Enhanced annual leave allowance and opportunities for more
- Training and development opportunities
What it’s all about…
- Using a consultative approach in dealing with warm sales leads through outbound calls to potential students who have enquired about a course
- Answering inbound calls from potential students
- Building a rapport with potential students to understand their needs
- Advising on courses best suited to an individual and their goals
What we need from you…
- Experience working towards, and able to meet team and individual targets
- Are enthusiastic, driven and motivated
- Confident in speaking to a variety of people, with the ability to build rapport
- Have experience in a telephone based role, but not essential
If you are interested in this Call Centre Adviser position, please contact us for more information
Your CV will be carefully reviewed taking into consideration our expectations and criteria to meet the needs of the role, team, and the business.
If you do not hear from us, unfortunately you have not been successful on this occasion.
Due to GDPR, OSC Recruitment will not be able to retain your personal information, unless you have registered with us.
Job Types: Full-time, Permanent
Salary: £24,000.00-£40,000.00 per year
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you applied for this role within the last 3 months?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Birmingham
Reference ID: OSCR - 024
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Call Centre Advisor (Hybrid) roles across OSC Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,000 - £40,000 bracket, including retirement vesting and health parity.
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