Supported Housing Officer (Watford)

Do you have experience supporting vulnerable adults in accommodation, with varying needs?

Would you like to work in a respectful and friendly team, where your contributions will be valued?

This is an exciting opportunity to develop your career in an ambitious, sector-leading organisation where you can really make a difference!

Please don't delay applying since we may interview on a rolling basis We look forward to reading your application.

Benefits:

Here at OneYMCA, we take pride in looking after our colleagues, as we know our people are the driving force behind our success. Therefore, alongside competitive pay and a fulfilling and supportive work environment, we offer various staff benefits including:

• Opportunity to accrue additional leave, up to 5 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity and paternity leave
• Compassionate leave
• Health and wellbeing opportunities
• Access to Simply Health Plan, covering various medicals costs including optical, dental costs
• Opportunities to volunteer with different parts of the organization through Mission 25 program
• Employee Discount scheme on brands, travel, groceries and more

Location, working pattern and pay: This position will be based in Charter House, Watford. The salary is £27,121 per annum.

You will work on a flexible rota which will include cover on any bank holidays when required. This is shift working over 7 days of the week. Most of this is Monday to Friday, but with occasional weekend working and you need to be able to work on any weekend if required.

Early shift 8am-4pm, Late shift 1pm-9pm.

About the role: One YMCA is entering a period of rapid expansion and growth, with aspirations to diversify and strengthen our housing provision. Working with and supported by local partners, whilst accessing a range of funding streams, we aim to successfully deliver the 2025 Missions 25 (5-year) strategy to end/reduce homelessness and rough sleeping across the three counties.

Whilst part of a rapidly expanding staff team, currently with over 100 employees, we are recruiting to support housing worker roles to work with residents in our Watford (Charter House) service.

This role is to form part of a team of 4 providing accommodation and delivering support to local individuals in Watford/Hertfordshire. This role focuses particularly on offering support to around 100-bed spaces in our Transitional Stage (Stage 3 of our Dynamic Pathway to Independence), providing on average 4-6 hours per week of support. Support will be delivered in a person-centred way, aiming to understand the strengths of individuals. Residents will be supported to get the most from their accommodation placement while also planning for their future and more independent living.

These roles may require working flexible hours in accordance with the rota, as set out by the line manager, and in line with the needs of the service users.

This is an exciting time to be joining One YMCA as we embark on an ambitious plan to grow our housing service and double the impact, we have across all our accommodation sites.

In 2020/21 we provided over 185,030 nights of safe and secure accommodation to those most in need. Providing considerably more than just accommodation, our highly experienced support and complex-needs team delivers over 23,000 housing-related support sessions each year through which our housing team were able to support a total of 992 vulnerable individuals to escape homelessness and rough sleeping with 463 of our residents being helped to move-on positively into their own long term settled accommodation.

If you feel that you have the necessary skills and experience to foster a culture of excellent customer service, genuine care for residents, and a strong sense of team spirit to maximise outcomes / increase the impact for residents we will welcome your application.

Please read the attached job description before applying.

An Enhanced Disclosure Check is required for this role.

We look forward to hearing from you!