Casual Passenger Assistant
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Position Overview & Specifications
Who We Are At North East Lincolnshire Council, we have a unique ability to provide the ultimate work life balance for our employees. Situated within the award-winning coastal area of Cleethorpes and the beautiful Lincolnshire Wolds, North East Lincolnshire Council provide the perfect location for you to Live, Work & Play.
Our Vision & Purpose To create a stronger economy and stronger communities and improve the lives of our people.
Our Values
- Valuing People
- Honesty
- Striving for Continuous Improvement
- Openness
- Commitment
- Behaving with Integrity
The Role & Team The education transport team is responsible for providing home to school transport support for more than 400 children and young people with special educational needs and/or disabilities (SEND) each school day, both to schools in the local area and some that are out of area.
We are seeking to recruit casual/relief passenger assistants, to support children and young people on home to school transport. Transport arrangements vary from children requiring 1:1 support in a taxi, to shared taxis and minibuses with 10 or more children. The number of hours each week will vary depending on availability, school and type of transport to be covered.
Although initially on a casual/relief basis initially it is expected that regular work/school runs will be available very shortly with the potential to result in more permanent employment, if suitable and appropriate.
About You You must have experience of working with children, in a personal or professional capacity, ideally with children with SEND, but this is not essential. You should have the ability to effectively communicate and engage with children and young people, providing a service that meets their needs. You may also be responsible for assisting drivers to load/unload wheelchair users, use special equipment and a range of restraint systems. Appropriate training will be provided. It is essential that you have a flexible approach to working arrangements, be available at short notice and at the start and end of the day school day.
Key dates
Interview date: 22 June 2023
Start date: In line with our ‘Day One: NEL Induction Process’, we would like to aim to have the successful candidate in post by 4 September 2023 (However, this may be subject to change and will of course be dependent on your notice period and relevant pre-employment clearances being completed)
Apply for this Role All applicants are advised to carefully read the information provided in the Role Profile and Person Specification, and evidence in your application how you meet the essential criteria. If you require an informal discussion about the role please contact Kerrie or James on 01472 326291 (option 2)
This is a frontline position (the duties of the role require you to be based solely from an office and/or council location) Why work for NELC? North East Lincolnshire is a great place to work and there are lots of benefits our employees can access. Here are some of the main benefits:
- Flexible Working Options – agile working, compressed hours, term time working, flexi-time, home working. All to enable a work/life balance (relevant to the role you are undertaking).
- Salary Sacrifice Scheme – saves tax and national insurance by exchanging part of your gross salary for non-cash benefits such as; Holiday Extra – to purchase additional annual leave, Cycle to Work scheme and Tusker Cars (beneficial rate car lease scheme)
- In-house Health & wellbeing support
- Health Cash Plan – to claim cash back on a range of healthcare costs
- Credit Union
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health & beauty and many other products and services
- Discounted Car Parking Permit
- Local Government Pension Scheme
- A minimum of 24 days holiday + 8 bank holidays per year (based on a 37-hour week)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Casual Passenger Assistant roles across North East Lincolnshire Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,575 - £21,575 bracket, including retirement vesting and health parity.
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