Coroner`s Support Officer

Permanent contract | £9,798 to £10,738 per annum (Scale F) | 14.8 hours per week (Thursdays and Fridays) | County Hall, Norwich

The County Council is responsible for ensuring that the Senior Coroner has the resources and support to deliver an excellent Coroner’s service for the people of Norfolk. The Senior Coroner and Area Coroner are supported by Coroner’s Officers, who undertake investigations, and by a team of support staff. We are seeking a part time Coroner’s Support Officer.

Working as part of a small team you will be the first point of contact for families and partner organisations within the Coroner’s Service. You will provide an efficient administrative and support service to the Coroner, Area Coroner and Coroner’s Officers in line with statutory and operational requirements. Creating paperwork before and after court hearings and ensuring documentation is sent in a timely manner, the support team also issue jury summons and prepare Treasure inquests for the Coroner. You will need to be friendly and work well in a team where you help each other to manage the workload.

We are looking for someone who is experienced in dealing with the public following a bereavement and can offer a sensitive and compassionate service professionally. You will need to be organised and able to prioritise your work, with the ability to deal with interruptions. Confidentiality is essential in the sensitive environment of the Coroner’s Service. Resilience is required to cope with situations and material of a potentially distressing nature, along with the ability to work in a high-pressured environment.

Good IT skills are essential. The post will require you to work from home as well as in the office.

Based at the Coroner’s Office in County Hall, Norwich, this is an exciting opportunity to join a busy team in a key role supporting the operations of the Senior Coroner for Norfolk.

If you are interested in this opportunity, we would like to hear from you.

For an informal chat about the role, you can call Matt Reeve (Coroner's Business and Projects Manager (Coroner's Officer) on 01603 774773.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email address.

Before you apply see the full job description and person specification in the below link – this will help you to shape your application to demonstrate how you meet the criteria for the role.

Job Description and Person Specification

You can also find out about the rewards and benefits we offer as well as our other terms and conditions.

Closing date: 25 May 2023

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.
We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.