Turndown Attendant
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Position Overview & Specifications
We are looking for a self-motivated, proactive and passionate individual to join the team who thrives on working in a fast-paced environment and is ready for a challenge.
As part of our team, you will…
have the opportunity to shape and deliver authentic Nobu hospitality to all of our guests. We are firm believers that the highest level of service comes from genuine interaction, therefore we hold the concept of Kokoro close to our hearts. You will be responsible for wowing our guests with exceptional service and making them feel at home.
THE ROLE
As a Turndown Room Attendant, you will be working very closely with our Housekeeping Supervisors. You will be responsible for ensuring our guests stay is comfortable and enjoyable. In addition, you will also service all late requests and prepare late check-out rooms for the new arrivals
ABOUT YOU
Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
Have great communication skills, a sense of humour and a welcoming smile
An understanding of what it takes to provide outstanding levels of guest service and an eye for detail
A fantastic team player!
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today!
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
ABOUT NOBU SHOREDITCH
We have many exciting opportunities at Nobu Hotels’ first European hotel, Nobu Hotel Shoreditch.
Unique to London, Nobu Hotel Shoreditch offers a blend of Shoreditch’s creative energy with Nobu’s ethos of simple luxury.
As an established brand, we can offer growth and development, alongside the opportunity to travel.
Nobu Hotel Shoreditch is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality 2023’ organisation.
If you are passionate about hospitality and want to work with an award-winning hotel then we want to hear from you!
BENEFITS OF JOINING OUR TEAM
- £1000 Recommend a Friend Scheme
- Guaranteed Annual Retention Bonus every year
- LifeWorks – employee assistance programme and local discounts
- Wagestream
- Opportunities to progress within our hotel and the wider Nobu family
- 28 days holiday (inclusive of bank holidays) increasing with length of service up to 33 days a year
- Training and development opportunities
- Overnight Guest Experience including dining
- Wellness initiatives
- Discounted wellness treatments
- Season Ticket Loan
- Year-round social events and committees to join
- Reward and recognition schemes
- Dry cleaning of work attire
- Discounts on all food and beverage
- Discounted overnight stays across Nobu properties Worldwide
- Cycle to Work Scheme
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Turndown Attendant roles across Nobu Hotel London Shoreditch's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,000 - £44,103 bracket, including retirement vesting and health parity.
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