IT Helpdesk Engineer
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
No One Internet is looking for a helpdesk engineer to join a small in-house team.
Reporting to the Senior Engineer the successful candidate will learn/develop skills in.
1. Provisioning broadband services for residential and business customers
2. Troubleshoot/report broadband issues for existing customers
3. Configure broadband routers.
4. Configure switches / firewalls
5. Deliver support to legacy support customers for a variety of IT services including hosted Citrix desktops, Microsoft365, printer issues, and general IT support issues.
Although No One Internet's core business is the provision of broadband internet services we also provide general IT support servcies to a number of customers. The role requires someone with exposure to a broad range of information technologies.
The successful candidate will have, ideally, worked in a helpdesk environment for a minimum of 1 year and will have had exposure to the things that we encounter on a daily basis, including, but not limited to - DNS/ DHCP/ Basic switch configuration/ Basic network knowledge /Broadband Routers/ Wireless Technology/ Microsoft365/ Windows Server.
We are a small team and the most important charateristic we are looking for is someone who is great with customers and has a "can do" attitude.
We would like to employ someone within a 30 mile radius of our office in Crowborough. The successful candidate can work from home / remotely if they are able to or they can work from our office in Crowborough.
A car driver would be beneficial as there are occasions where a site visit may be necessary but this isn't essential.
Salary commensurate with experience.
Job Type: Full-time
Salary: £22,000.00-£26,000.00 per year
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: IT Helpdesk engineer
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Helpdesk Engineer roles across No One Internet's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,000 - £26,000 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
