Legal Claims Officer
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Position Overview & Specifications
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Would you like to work in an interesting, busy and expanding Legal Team within the NHS?
Are you a logical thinker with an enquiring mind? Are you a completer-finisher?
We are looking for a Legal Claims Officer with experience in the area of medical negligence and/ or personal injury law to join us in meeting growing demand. As part of the Business Unit, the Legal Team is involved in processing medical negligence legal claims, personal injury legal claims and Fatal Accident Inquiries as well as supporting Public Inquiries. The team works closely with NHS staff and also with solicitors at the NHS Central Legal Office (CLO) who act on behalf of NHS Tayside.
The Legal Claims Officer is a key role within the Legal Team. Working alongside the Legal Team Manager, you will be primarily responsible for identifying and undertaking a diverse range of in-house investigations and enquiries concerning legal claims. You will also be expected to support the Legal Team Manager in a range of activities involving the team.
Educated to degree level or with the relevant specialist paralegal qualification, you must have excellent verbal and written communication skills with strong attention to detail. A professional manner and strong interpersonal skills are vital with the ability to build and maintain good relationships with individuals at all levels.
You will, as is often required when working within a small team, have a very flexible approach.
You will be required to achieve the mandatory Induction Standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.
Informal enquiries to:
Tom Jarosz-Cromie, Head of Patient Experience, on Tel: 01382 660111 ext. 33710 or email: tom.jarosz-cromie@nhs.scot
Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Legal Claims Officer roles across NHS Scotland's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,229 - £37,664 bracket, including retirement vesting and health parity.
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