Product Owner

About Netcraft

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world and many large governments. We've blocked over 225 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

That passion shapes how we work, too. We’re proud of our talented team and the value each person brings, and we’ve built a workplace where people feel supported and inspired. From strong benefits and wellness programs to meaningful collaboration and team connection. 

Based in either our London, Manchester, or Bath office (wherever suits you best), you’ll be the Product Owner aligned to one of our Engineering Departments and helping support anywhere from 2–5 squads.

Day to Day, You'll

• Help manage your teams’ backlogs, including prioritisation, refinement, and alignment with the Netcraft Product roadmap. Identify cross-team dependencies and escalate blockers.
• Work closely with sales, account teams, and other stakeholders to understand client needs.
• Represent the needs of customers and stakeholders within the team.
• Help define and maintain user-centred product requirements, user stories, and acceptance criteria.
• Gather and analyse customer feedback and usage data to augment our market research and competitive intelligence.
• Collaborate with engineering teams in a mixed sprint and kanban environment to ensure successful delivery.
• Partner with engineering teams to ensure roadmap priorities are understood, executed effectively, and delivered on time.
• Build and maintain strong relationships with key customers and internal stakeholders.
• Define and track key product metrics and KPIs.
• Where necessary, help create wireframes of features/functionality to facilitate internal discussions.
• Present local team roadmaps to internal audiences.
• Contribute to developing and maintaining marketing collateral with input on product positioning and value articulation.
• Support compliance with security standards and regulations in product development.

• 5+ years of product ownership experience, with at least 3 years in B2B SaaS.
• Excellence in stakeholder management and cross-functional collaboration.
• Excellent analytical and problem-solving skills with data-driven decision-making abilities.
• Outstanding communication skills and ability to translate complex technical concepts for various audiences.
• Experience with agile methodologies and product management/workflow tools (Jira, Confluence).
• Experience facilitating effort and duration estimations using various methods.
• Track record of successful product launches and feature releases.
• Demonstrated leadership skills and ability to influence without direct authority.

• A background in the cybersecurity market, especially at a SaaS vendor.
• Experience helping teams manage R&D workloads alongside conventional software engineering.
• A technical background with an understanding of SDLC tooling, cloud infrastructure, APIs, and security principles.
• Experience working with distributed global teams.

• 33 days annual leave, including public holidays (which can be worked if you prefer).
• Generous enhanced family leave and pay.
• Enhanced Sick Pay from day 1, rising to 12 weeks full pay after 6 months.
• Salary sacrifice pension with matched employer contributions up to 5% plus NI savings.
• Private health cover, including access to a private GP service.
• Life Assurance at 4x salary.
• Equity tracking scheme (eligibility criteria apply), allowing you to share in Netcraft's long-term success.
• Hybrid and flexible working options.
• Meals, snacks, and drinks provided in the office.
• Comprehensive health, safety, and wellness service available 24/7 for you and your family.
• Two paid Learning & Development days per year, plus access to learning resources such as Udemy and Coursera to support your career.
• Two Volunteering Days per year, allowing you to contribute to your wider community or charity.
• Employee Referral Bonus scheme.
• Spot reward bonus scheme to reward truly outstanding contributions.

Diversity, Equity & Inclusion 

This is deeply important to us. Through our ally network, we support under-represented groups and maintain a working environment free from bias, harassment, or discrimination. We encourage candidates from all backgrounds to apply. 

We’re also happy to make adjustments to the hiring process to ensure every candidate can participate fully. 

Please note: Netcraft does not accept unsolicited approaches from external recruiters. 

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