Healthcare Assistant

Healthcare Assistant – London Centre

If you are looking for an opportunity to work with a friendly supportive team, that always strive to deliver the best quality patient service, for a company that is passionate about their people, then apply today to join medneo Diagnostics UK Limited. Our People are at the heart of everything we do and we believe in taking care of our staff from health and well being to finances and family we are proud of the remuneration and benefits package we offer.

We have an exciting opportunity for a Healthcare Assistant to join our team in supporting our patients based in our Flagship London Centre.

You’ll be supported by a forward-thinking employer who values its people, your health and wellbeing and their development.

We believe that our People make medneo who we are. They are our most asset and sit at the heart of everything we do. We have a fantastic culture, huge ambitions, and it’s essential that we’re able to recruit, onboard, develop, support, engage and retain the right talent. This role is a permanent position with long-term career prospects to potentially undertaking additional training for Assistant Practitioner roles. Other benefits include:

The package

- A competitive Salary.
- 33 days holiday (25 days annual leave + 8 bank holidays.)
- Flexible work schedule to fit around your life.
- Season ticket loans.
- Private medical insurance and 24/7 access to a GP, mental health support and more through Smart Health.
- Electric vehicle leasing scheme.
- Competitive referral bonus.
- Continuous training and progression opportunities.

Enough to whet your appetite? Read on to learn more about the role and who we’re looking for…

About the role

medneo is looking for an enthusiastic Healthcare Assistant who is passionate about providing patients with welcoming and positive experience, enjoys working as part of the team and can support the Radiographers with the completion of pre-scanning paperwork and preparations for the examination.

You will assist with a full range of clinical and administrative tasks, based over three 12.5 hour shifts a week. Duties include:

• Welcoming patients and assisting with completion of preparation paperwork.
• Escorting patients to the changing rooms and helping them prepare for examinations.
• Explaining procedures, answering questions and providing reassurance by anticipating patient’s anxieties.
• Assisting the Radiographers with preparing the patients for examinations
• Assist with chaperoning and patient manual handling.
• Helping to keep clinical areas clean and tidy at all times. Ensure that surfaces are decontaminated between patients in accordance with the Covid Procedures.
• Accepting and unpacking of deliveries and assistance with carrying out regular stock takes and maintaining stock records.
• Undertaking clinical audit to support the Quality and Risk Team.
• Adhere to the ISO 9001:2015 standard and understand the Quality Policy and Support the company in its strive to deliver Quality Management System.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our patients and colleagues.

About you

We would love to hear from you if you…

• Ideally you will have experience working in a Diagnostic Imaging Department and/or mobile CT or MRI environment.
• Are a highly organised with a positive, can-do attitude, understanding your colleagues and patients’ needs, always going he extra mile with nothing being too much trouble.
• You pride yourself on your attention to detail, efficiency and ability to take ownership and manage your own workload whilst working across a variety of different tasks.
• Have excellent communication and people skills with ability to build strong positive relationships with all patients, colleagues and service providers.
• Have ability to prioritise conflicting deadlines, with a flexible approach to changing plans always delivering to a high standard.
• Are happy to adhere to medneo's corporate values, legal and regulatory policies and procedures.
• You are constantly thinking about how we can improve the way we do things and create an even better patient and colleague experience.
• Have strong IT skills across all Microsoft programmes.

About medneo UK

In addition to our flagship MRI Centre in London, we have a growing fleet of mobile MRI scanners; you might have seen one at your local hospital. We’re part of the established and innovative medneo group, which has its headquarters in Berlin, Germany.

At medneo we are most passionate about two things: our patients’ experience and our people. Therefore, one of our main focuses is ensuring that every single employee thrives! We strive to provide a fun and supportive working environment based on respect and trust, opportunities to progress and learn, and an inclusive culture that enables everyone to be truly authentic.

medneo’s focus is on providing exemplary patient care and services to our referrers, radiologists, and patients both in the NHS and independent sector. By joining medneo you will work in our flagship MRI Centre in London, which is equipped with 3 Tesla Siemens Skyra, providing complex cardiac, gynaecology, musculoskeletal, neurology and musculoskeletal MRI investigations.

What are you waiting for? Apply now!

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• London, W1W 6QP: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: HCAlondon2023