Healthcare Support Worker

The clinical support worker in the discharge lounges help provide holisitc care to patients who are waiting for the completion of the discharge process, whether it be waiting for medications and or transport. The clinical support worker with work alongside the registered nurses to provide high standard of nursing care for all patients, relative and carers who come through the lounges.

The discharge lounges work closely with the clinical site practitioners, site directors and our care coordination centre to support timely movement of patients from wards to the lounge to allow the acute flow through our emergency departments. This supports getting our sickess patients to the correct clinical area first time.

The main duties of the clinical support worker are to;

• Support the registered nurses to maintain safety of patients in the lounge
• Provide holistic and evidenced based care to all patients
• Collect patients form inpatient areas and bring them to the lounges
• Have oversight of the clinical systems used in the discharge lounges and support the registered nurses in providing oversight of patient progress through the discharge process.
• Helping support patients with hydration and nutrional needs and ensuring dietary requirement are catered for.
• Taking patients vital signs including blood glucose monitoring as requested by the registered nurse.
• Ensuring the those patients requiring help with elimination needs are supported accordingly.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trust’s Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.