Receptionist

we are always on the look out for the next addition to join the Lyons Pride. Whether you’re changing your career, looking to go legal, or have an undeniable creative flare, we want to hear from you! Take a look at THIS ROLE and FIND OUT just how far you can go.

BUSINESS SUPPORT
Added 11/05/2023
SHEPTON MALLET
£19,000 - £22,000
EXPERIENCED

APPLY TO

JENNY FAIRHURST

HEAD OF HR

JOIN THE PRIDE AS A

Receptionist

Established in 2014 we are one of the fastest growing high street law firms in the South West with offices in Bridgwater, Bristol, Frome, Keynsham and Shepton Mallet. We have now opened virtual offices in key locations in Wales and the South & South West of England, including Cardiff, Bournemouth, Cheltenham, Bath & Exeter.

Our expansion is a reflection of our strong performance, our continuing focus on strategic planning and our commitment to providing an excellent service to all clients and more importantly investing in our people. We can only do what we do, to the standard we strive for, by attracting, developing and retaining talented staff – people who are knowledgeable, capable and who share our values. We want our staff to feel engaged and valued.

Following the progression and development of our teams in Shepton Mallet we have an opportunity for an experienced receptionist to join our team.

If you are bright, driven and committed to take ownership of your career with a real can-do attitude and team spirit then a career at Lyons Bowe is the perfect choice for you.

Job Purpose

The Receptionist at Lyons Bowe is the face of the company and, as such, will be expected to deal with clients, solicitors, estate agents and other contacts whilst providing administrative support to the office.

Responsibilities and Duties
Administration
Navigation and use of case management system and integrated systems
Dealing with postal duties (including franking, arranging special and recorded delivery items at the Post Office and collection of DX from local collection point)
Opening and closing/archiving files
Filing, photocopying, and scanning documents
Ensuring that all office stationery is ordered in a timely manner and replenished when needed
Customer Service
Meeting and greeting clients and other visitors to the office
Answering busy switchboard and transferring calls to appropriate staff or passing messages on a timely basis
Building relationships with estate agents and other external clients to build the Lyons Bowe name in the location
General Responsibilities

Ensure that the office is always kept clean and tidy, taking pride in the appearance and organisation of our offices

Liaising with the local management team to ensure that meeting rooms are kept clean and tidy and ready to be used as required

To act with integrity and honesty, and in line with the Solicitor Regulations Authority (SRA) code of conduct.

Promote a safe working environment in line with policies on Health and Safety, highlighting any significant deficiencies to the line manager.

Undertake any other duties as may be reasonably required.

Development/Progression Plan

Once you have worked in Reception, for a period of no less than 6 months, you may be given the opportunity to move to the New Instructions team. Here you will gain further insight into the conveyancing side of the business and be able to gain valuable evidence for your apprenticeship.

Any opportunities or requests will be discussed with the postholder, Line Manager and Head of Recruitment, Learning & Development as required.

Whatever you decide to do, Lyons Bowe will support and guide you along the way.

APPLY TO

JENNY FAIRHURST

HEAD OF HR