Voids Administrator

Do you want to come and help us solve the housing crisis in the East of England? We’re a social housing provider with a genuine commitment to Equality Diversity and Inclusion. Not only would you be doing a really rewarding and worthwhile job, but you will also receive a competitive salary and a great range of benefits for doing it.

Our people and our customers are at the heart of everything we do here at Flagship Group. We have a set of values that we all work towards to ensure that we achieve our purpose of providing homes and creating sustainable communities. Those values include Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely and delivering excellent customer service.

We are pleased to share an opportunity to join Flagship Group’s Victory Housing Team, as Voids Administrator. The role is a 12 month Fixed Term Contract, working 37 hours per week from our North Walsham office.

In this important role as a Voids Administrator, you will support the Void Coordinator with administration in relation to pre and post Void Management and will act as a point of contact and liaise with multiple contractors, internal service providers, partner agencies and staff to ensure timely and smooth delivery of void properties.

Applications are welcomed for the role of Voids Administrator from those with previous experience in a busy, customer related, office based role and those confident in providing help and advice to customers over the telephone, in writing or face to face.

You will need a good level of computer literacy, including the effective use of spreadsheets and databases, be extremely organised and methodical and able to learn quickly and develop new skills.

The role comes with Agile Working and Flexible Working will be considered.

In return we offer a competitive salary and benefits package that includes:

Ø Competitive Salary of £24,610.00 per annum

Ø 25 Days Annual Leave increasing to a maximum of 28 days with length of service.

Ø Buy and sell up to 1 weeks Annual Leave.

Ø Flagship Rewards Scheme.

Ø Death in Service Benefit.

Ø Company Sick Pay.

Ø Agile Working Environment.

Ø Employee Assistance Programme.

Closing Date: 13th June 2023. Interview Date: 19th June 2023.

To apply please click "Apply on Company site". You’ll be taken to our company website, where you can see the attached Job Description, for responsibilities and requirements details and then please click ‘’Apply online’’. You will be asked to fill in some basic personal details, to attach your CV and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 0575 and state that you are applying to be a Voids Administrator in your statement. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box.

We offer anonymised shortlisting, any identifying personal details will be hidden; if you wish to be anonymous, please ensure that you don't include identifying features in your free text responses or attachments.

For a full list of list duties and criteria for the role and to access a copy of the Voids Administrator job description please go to the following site and search for by job title: https://www.flagship-group.co.uk/careers/join-our-team/

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

Voids Administrator – Reference Number 0575

Job Type: Fixed term contract
Contract length: 12 months

Salary: £24,610.00 per year

Benefits:

• Company pension
• Flexitime
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Work Location: In person