Manager - Retail Insurance, Fixed Firms

Salary: National up to £88,000 and London up to £90,000 per annum - salary offered will be based on skills & experience Are you interested in joining a team that will help shape and deliver the future of Insurance at the FCA? The Market Interventions - Fixed Firms Department supervises the UK’s largest insurance providers and brokers across the life, wholesale and retail sectors, working to ensure that these firms do not pose a risk to the FCA’s statutory objectives. This role is to manage the team that supervises several of the large fixed general insurance firms. As a manager you will play an important role in help shaping, and be responsible for a team delivering, the strategies and supervisory work plans for these fixed firms. Through your understanding of the business environment, business models, products, and customer groups across the sectors you will be responsible for ensuring your team effectively supervises the GI firms, including influencing external senior stakeholders when required and implementing effective firm specific strategies to deal with crystallised risks. This is a manager role that is both high profile and diverse and offers a real opportunity for the successful candidate to gain a unique insight into firms’ strategies and business models and to lead on elements of the FCA’s activity on general insurance and related risks. What you will be doing?

• Leading, managing and developing a team to ensure that excellent standards of performance are delivered
• Building and maintaining good working relationships with internal and external stakeholders such as Policy, Competition, General Counsel, Enforcement, PRA, European Regulators and Trade Bodies
• Briefing FCA senior management and relevant external stakeholders on key issues
• Being part of the management team within Insurance Division and helping the division meet its objectives
• Working closely with sector, reactive teams, portfolio delivery teams and shaping the supervision strategies for firms and mitigating risk as and when required.
• Being able to work flexibly and engage colleagues across divisions to achieve appropriate regulatory outcomes.

What will you get from the role? It provides an opportunity to contribute to and influence the FCAs approach to the supervision of the insurance firms at an exciting time in its development. You will obtain a broad insight into the workings of the sector and be at the forefront of changes in the UK insurance industry. You will also work with the PRA and other international regulators on some of the key issues affecting dual regulated firms, such as mergers and acquisitions. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are:

• 25/28 days holiday per year
• Private healthcare with Bupa
• A non-contributory Pension of at least 8% of your basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach the age of 35)
• Life assurance of eight times your basic salary
• Income protection
• We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations

The skills and experience you’ll have We're a signatory to the Government's Disability Confident scheme. This means that we guarantee an interview to any disabled candidates entering under the scheme, who best meet the minimum criteria for a role. Minimum

• Proven previous people management skills, ability to lead, coach, motivate and develop a team of people
• Experience of developing and delivering strategies to mitigate the risk of harm posed by firms’ business models and culture
• Extensive qualitative and quantitative analytical experience, with an ability to assimilate information quickly and clearly draw out key implications from a broad and varied range of information.

Essential

• Strong stakeholder management skills – ability to build effective relationships with internal and external stakeholders
• Strong communication skills, both written and oral (ability to convey complex issues in a coherent, logical and compelling way)
• Sound judgement
• Experience of working in an agile way with core and virtual teams
• Highly organised and experienced in managing a range of work across multiple firms at the same time
• Experience in dealing with contentious issues in firms, taking decisive action and delivering difficult messages
• An ability to get up to speed on new issues quickly and innovative thinking for how to deal with new complex problems most effectively
• A strong delivery ethos, team ethic and collaborative approach.

Desirable

• A proven broad understanding of the insurance sector and within it the business models, key products and roles played by various institutions
• Ability to understand and interpret financial information
• Insurance market experience, whether as a supervisor or as an industry practitioner.

About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. We particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups Flexible working We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking. Multilocation & hybrid working As part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Useful information Applications for this role close on at midnight on 12th June This role is graded as Manager - Regulatory Got a question? If you are interested learning more about the role, please contact Chhavi Bartaria at Chhavi.bartaria@fca.org.uk Please note that all applications must be submitted through our online portal before the closing date, applications sent via email will not be accepted.