Head of Membership Services
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Position Overview & Specifications
De Montfort University Students’ Union (DSU) is seeking an enthusiastic and highly motivated individual to join our senior management team as our permanent Head of Membership Services.
This is an exciting opportunity to lead, develop and deliver high quality membership services functions including advice & wellbeing, academic representation, activities and opportunities, volunteering, campaigns and democratic & governance processes.
At DSU, our charitable purpose is to empower students at DMU in their education and create an unforgettable journey while they study. We look out for their wellbeing, create a sense of belonging and providing opportunities for all our members to get actively involved. Our priorities this year; Resetting, Belonging, Representing and Visibility are essential delivery points for membership services and the leader of this team is central in ensuring we achieve our priorities.
Job Types: Full-time, Permanent
Salary: £47,050.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Enhanced maternity leave
- Sick pay
- Wellness programme
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Leicester
Reference ID: https://www.demontfortsu.com/jobs/
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Head of Membership Services roles across De Montfort Students' Union's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £47,050 - £47,050 bracket, including retirement vesting and health parity.
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