Claims Support Administrator
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
The team is responsible for handling liability claims on behalf of various clients. Your role will be to provide administrative support to the wider claims handling team and to ensure that a quality service is provided to the clients.
What you'll be doing:
- Managing a general inbox.
- Uploading incoming correspondence to the digital claims handling system.
- Recording all new claims on the digital claims handling system.
- Updating the digital claims handling system and carry out periodic data cleanses.
- Drafting standard letters and e-mails.
- Ensuring compliance with all legal timescales and client SLAs.
- Building relationships with external clients and stakeholders.
What you'll bring to the role:
- Communications skills at all levels
- Planning and organisational skills
- IT skills
- Great customer service
- Ability to work as part of a team
- Ability to take responsibility for your own workload
- Ability to demonstrate adaptability and flexibility
- Ability to work efficiently and accurately
Job Type: Fixed term contract
Contract length: 12 months
Salary: £19,000.00-£19,765.00 per year
Benefits:
- Canteen
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Experience:
- Claims Processing: 1 year (preferred)
Work Location: Hybrid remote in Glasgow
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Carriers
Based on transatlantic hiring benchmarks for Claims Support Administrator roles across Davies Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Carriers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,000 - £19,765 bracket, including retirement vesting and health parity.
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