Shift Leader
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Position Overview & Specifications
Creams Cafe is the UK's leading Italian gelato dessert restaurant group serving an inspiring range of Waffles, Crepes, Sundaes, Milkshakes, Coffee, Cakes and delicious Gelato ice cream.
We are hiring for a competent and motivated individual to join our family at Creams Cafe Windsor. Our focus is to provide outstanding experience for all customers as well as a warm and friendly atmosphere for staff members.
Responsibilities:
- Organise, direct and motivate staff on shift and work effectively as part of a team
- being welcoming, friendly and confident whilst serving customers
- Providing outstanding customers service with the ability to anticipate customers' needs and expectations
- Excellent communication and listening skills
- Closing down at the end of shifts, basic numeracy skills for cash handling and cashing up
- Ability to cope under pressure, using initiative and multi-tasking with ease
- Assisting the manager with any administrative tasks as required
- Following health, safety and sanitation guidelines
Benefits:
- Salary review after probation and annually then on
- Closing bonuses
- Car parking space on premises
We are primarily looking for individuals who are able to work long term and a combination of evenings, weekends and school holidays so if you are unavailable to work these key, busy times please refrain from applying.
If you would like more information in regards to shifts and hours please don't hesitate to email.
We look forward to hearing from you,
Kind Regards
Creams Cafe Windsor Management
Job Types: Full-time, Permanent
Salary: £10.50-£11.50 per hour
Benefits:
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- Night shift
Supplemental pay types:
- Bonus scheme
- Tips
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Shift Leader roles across Creams Cafe Windsor's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £12 bracket, including retirement vesting and health parity.
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