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Corporate Registration VerifiedUK Companies House registration standing active
Cornerstone is seeking a Principal Strategic Consultant (AI Delivery) to lead the successful implementation and deployment of AI solutions across global enterprise customers. This role is responsible for driving delivery excellence across Workforce AI (Intelligence+, Skills Architect, PeopleGraph, Agent Packs, and emerging AI-powered solutions). You will coordinate cross-functional teams, manage executive customer relationships, oversee customer execution from Solution Design handoff through HyperCare, and ensure customers achieve measurable business outcomes from their Workforce AI investments. The ideal candidate combines enterprise SaaS delivery leadership, strategic consulting, program management, customer engagement, and operational execution expertise.In this role you will...Delivery LeadershipOwn end-to-end customer execution from Solution Design handoff through HyperCare.Develop delivery plans, implementation strategies, and governance frameworks.Establish project milestones, success measures, and operational readiness criteria.Ensure successful deployment, customer launch readiness, adoption, and transition to Customer Success.Customer & Stakeholder ManagementServe as the primary delivery leader for customer engagements.Act as the trusted delivery advisor for executive customer stakeholders, ensuring implementation decisions remain aligned with agreed business outcomes.Facilitate executive steering committees and status reviews.Build strong relationships with customer stakeholders.Manage expectations, risks, dependencies, assumptions, decisions, and executive escalations.Cross-Functional CoordinationCoordinate Advisory, Solution Design, Product Management, Engineering, Forward Deployment Engineering (FDE), Customer Success, Sales, Delivery Services, and customer stakeholders.Ensure alignment between solution definition and implementation execution.Drive testing, validation, launch readiness, and deployment activities.Support transition through HyperCare to Customer Success, ensuring operational readiness and long-term adoption.Delivery GovernanceLead implementation governance and executive milestone reviews.Ensure delivery gates and readiness criteria are achieved before progressing through implementation phases.Track delivery health and proactively resolve delivery risks.Operational ExcellenceEstablish repeatable delivery processes, governance models, and implementation best practices.Identify opportunities to improve implementation efficiency and scalability.Contribute to the Workforce AI Delivery Methodology, Playbook, and reusable implementation assets.Capture lessons learned to continuously improve global delivery.You have what it takes if you have...8+ years of experience in enterprise SaaS delivery, implementation leadership, program management, consulting, or customer execution.Experience managing complex enterprise customer implementations.Strong executive stakeholder management skills.Experience leading cross-functional teams in matrixed organizations.Exceptional communication and organizational skills.Can travel up to 25% for client site visitsExtra dose of awesome if you have...Workforce technology experienceHR technology experienceEnterprise software implementation experienceGlobal customer delivery experienceExperience working with AI-enabled software solutions#LI-remote
Candidate Selection & Onboarding Process
1
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
2
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
3
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
4
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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United Kingdom Right to Work & Skilled Worker Visa Guide
Corridor Intelligence
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
🇬🇧Skilled Worker Visa (Tier 2)
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
🏛️Settlement (ILR) Pathway
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Data and Analytics
Recruitment Insights
Based on transatlantic hiring benchmarks for Principal Strategic Consultant (AI Delivery) roles across Cornerstone OnDemand's corporate sector, successful applicants typically excel across three core dimensions:
1. Domain Competency
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Data and Analytics.
2. Behavioral & Leadership
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
3. Compensation Alignment
Total compensation expectation aligned within the benchmarked £35,808 - £43,811 bracket, including retirement vesting and health parity.
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