Junior IT Technician
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Position Overview & Specifications
Join our Dynamic IT/Telecoms Team in Chipping Warden!
Are you a tech enthusiast with a passion for troubleshooting and problem-solving? Do you have a desire to launch your career in the fast-paced world of IT/Telecoms? We have an exciting opportunity for a motivated Junior IT Technician to join our team in our offices in Chipping Warden.
About Us:
At Cloud9, we are a leading IT/Telecoms company dedicated to delivering innovative solutions to our clients. With a strong focus on customer satisfaction, we provide cutting-edge technology services that empower businesses to thrive in the digital age. As a Junior IT Technician, you will have the opportunity to work alongside experienced professionals and gain invaluable hands-on experience in the IT industry.
Job Responsibilities:
- Provide technical support to clients by diagnosing and resolving hardware and software issues.
- Install, configure, and maintain computer systems and networks.
- Troubleshoot and resolve network connectivity issues.
- Collaborate with team members to implement IT projects and upgrades.
- Assist with system backups and disaster recovery plans.
- Keep up-to-date documentation of IT assets, software licenses, and user requests.
Requirements:
- A passion for technology and a desire to pursue a career in IT/Telecoms.
- Basic knowledge of computer hardware, operating systems, and networking concepts.
- Strong problem-solving skills with an ability to think analytically.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- A proactive and self-motivated approach to learning and professional development.
Qualifications:
- High school diploma or equivalent. Additional technical certifications are a plus.
Benefits:
- Competitive salary commensurate with experience.
- Opportunities for professional growth and career advancement.
- A supportive and collaborative work environment.
- Access to cutting-edge technology and training resources.
- Paid time off and flexible working hours.
If you are ready to kick-start your career in the exciting field of IT/Telecoms, we want to hear from you! Join our team and work with talented professionals who are passionate about technology and innovation. To apply, please send your CV and a brief cover letter to gaynor@cloud9telecom.co.uk.
Cloud9 is an equal opportunity employer. We value diversity and encourage applicants from all backgrounds to apply.
Note: Only shortlisted candidates will be contacted.
Job Type: Full-time
Salary: £20,000.00-£28,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- IT Support: 2 years (required)
Work Location: In person
Reference ID: Junior IT Technician
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Junior IT Technician roles across Cloud9 IP Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £25,000 bracket, including retirement vesting and health parity.
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