Housing Accommodation and Business Assistant
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Position Overview & Specifications
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The Council’s Strategic Housing Service is looking to recruit a Housing Accommodation and Business Assistant to support the team with the administration of accommodation for those who are homeless and the processing of financial transactions.
The role is within the Strategic Housing Service’s Accommodation and Business team which is responsible for the management of temporary accommodation including the collection of income, management of tenancy agreements, the monitoring of performance and the development of policies and procedures. This requires experience of processing data, financial processes and transactions, excellent administrative skills and customer care. Knowledge and experience of housing may be an advantage.
This is an excellent opportunity for anyone with an interest in housing and homelessness to gain experience and knowledge of this area of work which can be both challenging and very rewarding.
You will be required to work 37 hours per week based at the Civic Centre but with some flexibility to work from home in accordance with the Council’s flexible working policy.
As part of our accreditation with Essex Family Friendly Employers Charter, this full-time role can be offered on a job share or part-time basis, providing we are able to recruit to the remaining hours. Further information on the family friendly charter can be found: https://www.essex.gov.uk/family-friendly-charter/family-friendly-employer-principles
Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.
Job details Job reference REQ00002086 Date posted 15/05/2023 Application closing date 29/05/2023 Salary Grade 4 - £23,166 to £24,582 per annum Package Permanent, Hybrid Working, Flexible Approach Contractual hours 37 Basis Full time Housing Accommodation and Business Assistant Job Pack.pdf
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Housing Accommodation and Business Assistant roles across Chelmsford City Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,166 - £24,582 bracket, including retirement vesting and health parity.
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