Dental Receptionist
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Position Overview & Specifications
Dental Receptionist Recruitment
We are currently recruiting for a motivated and enthusiastic receptionist to join our busy dental practice Castle Hill Clinic (Reading)
As a member of our committed supportive and long standing reception team we are looking for someone who will complete our team. Attitude and an interest in learning is more important to us than previous experience as a dental receptionist.
Our current team have all been with us more than 5 years, and all came from a non-dental background.
This role will be responsible for the delivery of high-quality customer service to ensure that all patients have a pleasant and efficient experience from first to final contact with the Clinic.
Alongside our core services at Castle Hill Clinic, our partner practice – The Evergreen Dental Centre provides Sedation , Implant and Facial Aesthetics care as well.
We are welcoming applications from individuals with previous experience in customer service, medical or dental reception and/or dental nursing.
Your skills and experience
· Great communication skills face-to-face, and over the phone
· Ability to keep calm and professional in a fast-paced environment
· Confident in conversation to build relationships and overcome objections
· Ability to perform in a service-focused environment
· Highly motivated, friendly, flexible, reliable and organized
· Previous experience working in a customer facing role
· Ability to multi-task well
· Excellent spoken and written English skills
Our aim is to employ a team player that is passionate about great patient care, flexible in availability and thrives in a busy environment.
The Practice – Castle Hill Clinic
- Modern Practice and equipment
- Exact software, including Patient Portal forms
- Onsite parking
Job Type: Full time / Part time (26 – 34 hours Per Week), Permanent
Salary: Will depend on level of experience
If you are interested in this exciting position, please send your CV, and our practice manager will contact you to arrange an interview.
We look forward to hearing from you!
Job Types: Full-time, Part-time
Part-time hours: 28 per week
Salary: From £10.50 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Dental Receptionist roles across Castle Hill Dental Clinic's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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