IT Operations Technician
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Position Overview & Specifications
A rare and unique opportunity to join a construction business as an IT Operations Technician, working as part of a small hands-on IT team. You will be fundamental in delivering IT projects, ensuring the smooth running of the IT infrastructure and network. You will earn up to £40,000, depending on experience, alongside an excellent benefits package including private healthcare. Working Monday to Friday, with some on-call requirements, you will be based on-site near Whitby. Access to your own vehicle is desirable, but not essential.
As IT Operations Technician, your responsibilities will include:
- Management of servers, switches, and associated IT infrastructure
- Delivery of a range of IT projects as directed by the IT Operations Manager
- Involved with the design and implementation of network infrastructure, deploying enhancements and modifications
- Dealing with complex IT issues, to ensure the smooth running of the IT department
- Sharing knowledge with team members, and aiding their development
- Participating in continuous training and development to keep your IT knowledge up to date
To be successful in this role of IT Operations Technician, you will have the following skills and experience:
- Excellent attention to detail and fault-finding skills
- Previous experience providing 2nd/3rd line IT support in a fast-paced commercial setting such as working on a busy service desk
- Working knowledge of networking and IT infrastructure
- Knowledge of and exposure to Cisco, LAN/WAN, SQL Linux, VMware, Veeam, and other server technology
- Experience delivering IT projects to set timescales and budgets
If you have experience as a Network Engineer, IT Engineer, IT Technician, 2nd line support, Service Desk Analyst, or IT Helpdesk Engineer we are keen to hear from you. If you are interested in this role of IT Operations Technician, please click Apply Now.
Job Types: Full-time, Permanent
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 66704
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Operations Technician roles across Castle Employment Agency's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £40,000 bracket, including retirement vesting and health parity.
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