Sales Team Leader

Sales Team Leader

Job Req ID: 15276 Posting Date: 19 May 2023 Function: Sales and Commercial Location: Alexander Bain House, Glasgow, United Kingdom Salary: Competitive with great benefits Why this job matters

The Sales Team Leader supervises a sales team responsible for managing the sale of contracts and BT Solutions, supporting the delivery of business targets associated with customer renewal contracts and other revenue-generating activities.

What you’ll be doing

• Supports all activities that impact sales targets.
• Supports internal operational resources to resolve customer escalated issues.
• Coordinates the creation of custom reporting, metrics, data analysis such as information on customer ordering history and buying patterns as required by sales leadership.
• Leads a sales advisory team and monitors its ability to achieve service, quality and timeliness of objectives which include the monitoring of behaviour and performance.
• Supports in the design and delivery of process improvements within the sales team.

The skills you’ll need Sales Management Data Analysis Sales Planning Problem Solving Training/Facilitation Our leadership standards Looking in:
Leading inclusively
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation. Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best. About us BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.