Customer Service Agent Full or Part time
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Do you have a passion for Customer Service, and you're looking for full time, or part time hours?
An extremely exciting opportunity for someone to join a well-established company who really value and appreciate their customers as well as their employees.
You will have current or previous customer service experience, attention to detail, IT literate, organised, able to prioritise workloads effectively and have the willingness to learn.
- Responsible for taking inbound calls from customers.
- Dealing with vast amount of enquiries.
- Building long lasting relationships with customers.
- Accurately logging all information onto their system.
- Providing exceptional customer service at all times.
The company provides real support, growth and progression within the company. And all training will be provided! They also offer fantastic benefits package which includes an award winning pension scheme, on site gym, canteen and on site parking.
*Roles also available in Administration and Data Entry*
Role: Customer Service Advisor
Location: Crawley
Hours: Full time hours- 35 hours per week Monday to Friday, between 08:30am and 6pm
Part time hours, Monday-Friday 8.30am-12.30pm or 2pm-6pm (Possibility of hybrid working after 3 months).
Salary: £21,000 pro rata
*Start dates in June, July & August!*
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: HR Consulting
Based on transatlantic hiring benchmarks for Customer Service Agent Full or Part time roles across Brook Street's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to HR Consulting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,000 - £21,000 bracket, including retirement vesting and health parity.
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