Waiter/Waitress
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Position Overview & Specifications
Full-Time Only
Do you want to work in the most iconic place in Brighton? A place you will never forget, meeting people from all over the world? Have fun, make new friends and memories? If the answer is yes apply straight away.
The amazing views are just the start of the dining experience here at the Palm Court & Sunset Garden. We have a real passion for food and drinks in the bistro style restaurant or on the patio in our ‘Sunset Garden. We serve from an early breakfast to a cocktail at Sunset. We love when customers sit down relax and watch the amazing views whilst our great dining team enhances their day!
Job description
You will be working inside our amazing restaurant and out side bar attending customers from all around the world
During our peak season you will be dealing with large volumes of guests whilst maintaining a high level of customer service. Employees must be confident, calm under pressure, hardworking, reliable, flexible, well presented, and capable of working in a team.
Duties:
- Welcomes customers when they arrive at a restaurant
- Introduces customers to the menu and announces seasonal menu specials
- Answers questions about menu items, ingredients, and pricing
- Takes customers’ orders for food and drink by writing them on a ticket and entering them into the system
- Collect drinks from the bar and serves them to customers
- Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
- Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
- Removes used dishes, glasses, and flatware from tables
- Prepares cheques and delivers them to customers
- Processes cash and credit card payments and returns change to customers if necessary
- Sets tables with dishes, glasses, and flatware and refills condiments
- Maintains familiarity with menu items, specials, and restaurant information
Job Types: Full-time, Fixed term contract
Salary: £10.42 per hour
Benefits:
- Discounted or free food
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Supplemental pay types:
- Tips
Work Location: In person
Reference ID: Palm Court
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Waiter/Waitress roles across Brighton Palace Pier's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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