Receptionist
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Position Overview & Specifications
Front of House
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We are currently looking for a full time Receptionist to work with our busy Front of House Team.
Reporting to the Front of House Manager your duties will include:
- Welcoming our guests to the hotel, checking them in and out.
- Looking after our guests during their stay with us, delivering an exceptional guest experience.
- Taking reservations for the hotel and our 2 rosette Shelburne Restaurant.
- Helping to maintain the public areas of the hotel ensuring they are tidy and inviting.
This is a full-time role working 40 hours a week. Shifts are 7am to 3.15 pm or 2.45pm to 11pm on a rota basis, including weekend and bank holidays.
If you have experience working in a similar environment, possess excellent communication skills, have a positive “can do” attitude and are passionate about delivering the ultimate guest experience we would love to hear from you.
- Enhanced holiday entitlement (31 days including Bank Holidays)
- Uniform provided
- Meals whilst on duty
- Pension
- Free on-site parking
- Free entry to Bowood House and Gardens during the open season
- Hugely discounted Golf Membership (on successful completion of your probationary period)
- Discounted spa treatments and 50% off our beautiful Templespa products
- Employee Assistance Programme through Hospitality Action
- Company events
Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.
Job Type: Full-time
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across Bowood's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,900 - £22,000 bracket, including retirement vesting and health parity.
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