Customer Service Advisor - Wigan
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
The Role
Customer Service Advisor - Wigan - £21,715.20 per annum - Full-Time (40 hours per week)We are looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service You will join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people. As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting. You"ll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.
Could you bring your spark to our Team? Here's what you need to know before applying:
Your key duties will include:- Serving customers ensuring they receive an easy and seamless tailored experience over the telephone taking inbound calls.
- You will provide exceptional customer service via telephone and email
- Working on the live webchat to help and support our customer issues
- Being informed about services and helping customers with natural service
Do you have a passion for providing outstanding service, greeting customers with a smile and serving them with pride? Are you able to take initiative and make choices that are right for the customers? Do you have a desire to succeed in your role?
We are looking for an excellent team player with great communication skills. You will be someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also have a safety-first mind set, then please apply today. We'd love to hear from you. We'll ensure you are rewarded for all of your hard work, which is why we offer a competitive benefits package. This includes but is not limited to:
- 40 Hours working 5 days over 7 days
- £21,715.20.
- Full Uniform
- Training and development
- Company Pension
- Employee discount scheme
- Once monthly free lunch and free parking.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Advisor - Wigan roles across APCOA PARKING (UK) LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,715 - £21,715 bracket, including retirement vesting and health parity.
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